How to get Google Workspace Email to Sync into Outlook

Updated 3/6/2026

If setting up a new Google Workspace email address to pull into MS Outlook, sometimes you will get a syncing error, asking to input your password over and over again, and it still doesn’t work. Or, you changed your email password and Outlook says it cannot sync and asks over and over for your password. Here are two tricks I use.

First try: APP Password to correct Office 365 Outlook not syncing

1. You’ll need to create an App Password in your Google account. Open your web browser and sign into your Google Account. If you don’t know where to go, click on the square of 9 dots in the upper right, and click on Account there.
2. On the left to menu click Security & sign-in.
3. Click on 2-Step Verification.
4. Scroll to the bottom for the App Passwords section.
5. If you see a blue button to Setup 2FA, click it and enable it – add your phone number.
6. Refresh the screen and start back #2 above.
7. Click the arrow to open the App Password generator.
8. Type in a Name to name the password, such at “Outlook.”
9. Click Create.
10. A box will pop up with your App Password and instructions as shown below.
11. What I do is open up Notepad, then copy the password there. You may need to save this somewhere if you have to come back later to finish, or you may have to create a new app password following the above steps.
12. This is the password you need to input into your Outlook when it is asking for your password.
13. Open Outlook and input the password in your account you are trying to setup.

If the App Password doesn’t work, Office 365 Outlook then may try to open a small window and prompt you to log into your Google Workspace email. This may result in the following error: This web browser does not support JavaScript or scripts are being blocked’ when adding a Google Workspace account.” If you get this error, you’ll have to edit a registry entry, as it appears that this window that opens is a browser window based on the old Internet Explorer that Microsoft has replaced with MS Edge. If you don’t feel comfortable changing registry filles, then you will need to get a professional at a computer store or maybe your IT person will know how to do it. For liability sake, I will show you the basics of what to do, but I strongly suggest you have someone more experienced do this for you. Here’s the link at Microsoft for those directions: https://giraffeweb.link/WorkspaceWorkaround